> ## Documentation Index
> Fetch the complete documentation index at: https://docs.monochrome.exchange/llms.txt
> Use this file to discover all available pages before exploring further.

# Support & Security

> Official channels, and how to stay safe.

## Official channels

| Channel      | Where                                                             |
| ------------ | ----------------------------------------------------------------- |
| **Exchange** | [monochrome.exchange](https://www.monochrome.exchange/)           |
| **Docs**     | docs.monochrome.exchange                                          |
| **X**        | [@Monochrome\_EN](https://x.com/Monochrome_EN)                    |
| **Support**  | [support@monochrome.exchange](mailto:support@monochrome.exchange) |

## Security notice

<Warning>
  **Monochrome will never DM you first.** There is no support team in your DMs. There is no presale link. The only MCR subscription happens on the Monochrome Launchpad at monochrome.exchange, and nowhere else.
</Warning>

Before acting on anything that claims to be from Monochrome:

<Steps>
  <Step title="Check the domain">
    Only `monochrome.exchange` and `docs.monochrome.exchange`. Anything else is not us.
  </Step>

  <Step title="Check the account">
    Only the verified @Monochrome\_EN account and affiliated team accounts shown on it.
  </Step>

  <Step title="Never share keys or codes">
    Monochrome staff will never ask for your password, seed phrase, private key, or 2FA code.
  </Step>
</Steps>

Report impersonation to [support@monochrome.exchange](mailto:support@monochrome.exchange).